STANDARD LIMITED WARRANTY

EFFECTIVE DATE: 29 October 2026

This warranty against defects is provided by Conflux Technology Pty Ltd ACN 600 743 324 of Building NP2.110, 75 Pigdons Road, Waurn Ponds, VIC 3216, Australia (Conflux), www.confluxtechnology.com, email address: info@confluxtechnology.com.  

The benefits under this warranty are provided in addition to other rights and remedies of the consumer under a law in relation to the goods or services to which this warranty relates. Nothing in this warranty excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified, including under the Australian Consumer Law. 

In addition, depending on your country of purchase, you may have other legal rights, including rights that apply for a longer period than this warranty, rights to free-of-charge remedies for non-conforming goods and rights against the person who sold the goods to you.  These rights are unaffected by this warranty, and its terms and conditions will not apply to consumer law claims.   

WHAT DOES THIS WARRANTY APPLY TO

This warranty applies to the following automotive components and assemblies manufactured by Conflux:  

• 100011-PD-A 

• 100012-PD-A 

• 100013-PD-A 

• 100219 A 

• 100220 A 

• 100221 A 

WARRANTY PERIOD  

This warranty applies only to the original purchaser of the product and is valid for twelve (12) months from the date of purchase (warranty period).  

WARRANTY COVERAGE

Conflux warrants that the products will be free from defects in materials and workmanship for the warranty period, provided the product is stored, handled, installed, operated and maintained in accordance with supplied instructions, accepted industry practice and any applicable requirement for installation by a suitably qualified installer. 

If a valid warranty claim is accepted, Conflux may, at its sole discretion (subject to any rights the consumer may have under the Australian Consumer Law): 

• repair the defective product; 

• replace the defective product or defective component; or 

• supply an equivalent replacement product or component. 

Any repaired or replacement product supplied under this warranty will be covered only for the balance of the original twelve (12) month warranty period. 

WARRANTY EXCLUSIONS

This warranty is strictly limited to product defects in materials and workmanship only. This warranty does not apply, and any warranty claim may be refused, where in the reasonable opinion of Conflux the defect, failure or damage arises from, relates to, or is contributed to by any of the following: 

• use or operation of the product outside of recommended operating conditions; 

• misuse, abuse, neglect, accident or improper service to or in relation to the product; 

• improper, careless or inadequate storage, handling or transportation before or after installation; 

• incorrect, poor-quality or unauthorised installation, including installation not carried out in accordance with supplied instructions, accepted industry practice, or by a suitably qualified installer where required; 

• use in an unreasonable, unsuitable, unintended, modified, extreme or non-approved application, including use outside the product’s specified design limits (or design limits expressly agreed with Conflux), operating conditions or intended vehicle/system;  

• alteration, modification, repair, welding, machining or disassembly by any person not authorised in writing by Conflux; 

• use with incompatible parts, accessories, fluids, coolants, fittings, hardware or adjoining systems that adversely affect the product; 

• corrosion, contamination, electrolysis, cavitation, foreign material ingress, chemical attack, overheating, lack of maintenance, or failure to monitor product condition or system operation; 

• fair wear and tear, routine maintenance, consumable deterioration, cosmetic damage, or normal reduction in performance over time; 

• continued use after a defect or abnormal condition becomes apparent, or ought reasonably to have become apparent; or 

• damage caused by any other vehicle or system component, calibration issue, operating fault or external cause not arising from a manufacturing defect in the product itself. 

COSTS NOT COVERED

To the maximum extent permitted by law (including the Australian Consumer Law) and unless otherwise specified in this warranty, this warranty does not cover: 

• labour, diagnosis, removal, refitting, alignment, tuning, calibration, servicing or other workshop charges; 

• freight, shipping, insurance, customs, duties, towing, travel, accommodation, vehicle hire or transport costs; 

• damage to any other component, vehicle, engine, equipment or property; 

• loss of use, downtime, loss of profits, loss of opportunity, or any indirect, incidental, special or consequential loss or damage; and 

• products with removed, altered or illegible serial numbers, batch marks or identifying labels. 

CONDITIONS OF WARRANTY

This warranty is non-transferable and applies only to the original purchaser. No distributor, dealer, installer, reseller, agent or other person is authorised to vary, extend or alter this warranty unless confirmed in writing by Conflux. 

The purchaser is responsible for ensuring that: 

• the product is suitable for the intended application before purchase and installation; 

• the product is installed and used in accordance with all supplied instructions and specifications; 

• the surrounding vehicle or system is in a safe, serviceable and compatible condition; and 

• all reasonable monitoring, maintenance and servicing requirements are carried out. 

MAKING A CLAIM

To make a claim, the purchaser must notify Conflux in writing within 14 days of becoming aware of the alleged defect and provide proof of purchase, product details, installation details, and a description of the issue. 

Conflux may require the product to be returned for inspection, testing and assessment before any claim is accepted.  

The purchaser is responsible for the cost of removal and returning the product to Conflux for assessment. If the claim is accepted, Conflux will reimburse reasonable return freight costs and will bear the cost of returning the repaired or replacement product to the purchaser. If the claim is rejected, the purchaser will be responsible for all costs of inspection, testing, reinstallation and return freight.  

To the extent required by law, Conflux will bear such costs as cannot lawfully be passed to the purchaser.  

Claims under this warranty shall be notified to Conflux at: 

Conflux Pty Ltd  

Address: PO Box 3172 Grovedale VIC 3216 Australia 

Email address: info@confluxtechnology.com 

Web: www.confluxtechnology.com 

LIMITATION OF LIABILITY

To the maximum extent permitted by law, Conflux’s aggregate liability under this warranty will be limited to the original purchase price.  Other than the consumer law rights to which you are entitled under applicable law, including the Australian Consumer Law, all warranties, conditions and terms that are not expressly set out in this warranty are excluded to the fullest extent permitted. 

AUSTRALIAN CONSUMER LAW

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.